Get in Touch
Contact SpinQuest Canada
This is an independent review platform. For account, balance, or redemption issues, contact SpinQuest directly via the links below. For questions about this review site, use the form.
SpinQuest Official Support
Contact us directly through the official channels
Live Chat
Available 10am–10pm ET (7 days). Average response under 8 minutes. Access via the chat icon inside your SpinQuest account.
Email Support
KYC, redemption, and account issues. Average response 24–48 hours. Reply with your player ID in the subject line for fastest routing.
Play SpinQuest Directly
| Issue Type | Channel | Expected Response |
|---|---|---|
| General questions | Live Chat | Under 8 minutes |
| Bonus enquiries | Live Chat / Email | Under 2 hours |
| KYC document status | 24 hours | |
| Redemption tracking | 24–48 hours | |
| Account closure | Email (written request) | 5 business days |
| Formal dispute | Certified mail | 15 business days |